BFG iTech' Project | RFS Group INC | Leading Trucking Company

USA

5 members

2022

4 months

Trucking & Logistics

USA

5 members

2022

4 months

Trucking & Logistics

USA

5 members

2022

4 months

Trucking & Logistics

About

What is RFS Group?

RFS was founded 9 years ago by drivers/dispatchers who have been in the industry for over 15 years and know all the ins and outs of drivers due to their own experience as drivers.

Problem

As many other trucking companies RFS Group Inc merely formally had an incorporated business, a few clients, and a contact database. The company had no "internet face." RFS Croup lacked branding, website, Social Media profiles, and other crucial online accounts.

The company’s recruiters didn't have a chance to properly represent their company after calling leads from ad campaigns or just cold calling. As a result it had the lowest conversion rates.

Solution

The approach attempted to eliminate conventional hurdles, such as the continued use of outdated communication techniques and the complete lack of digital marketing tactics, at least for hiring drivers.

We implemented the tools that enabled the automation of most recruiting processes in the company, developed a representative “online face” for it, and gave RFS Group guidelines on how to keep their conversion rate growing.

What were the problems?
What was done!?

Identification of the company

Branding that made RFS Group to stand out

Lack of resources & web presence

WebDevelopment that resulted in a stylish user-friendly website. Social Media setup to boost brand reputation online and make reaching out to the company easier

Low level of trust based on the company's lack of an internet presence

Low trust level eliminated by creating a suitable online image of the company.

No online business plan

A professional digital marketing strategy created.

Lack of business listings and search engine optimization

Business listing & Search Optimization issues solved by creating and setting up vital online accounts for the company.

Outdated communication techniques and lack of automated tools.

CRM system and third-party APIs integration upgraded company’s methods of communication and upgraded lots of its business processes by automating them

Low conversion rates

High-tech helpful features and solutions eliminated low conversion rates

What were the problems?

Identification of the company

Lack of resources & web presence

Low level of trust based on the company's lack of an internet presence

No online business plan

Lack of business listings and search engine optimization

Outdated communication techniques and lack of automated tools.

Low conversion rates

What was done!?

Branding that made RFS Group to stand out

WebDevelopment that resulted in a stylish user-friendly website. Social Media setup to boost brand reputation online and make reaching out to the company easier

Low trust level eliminated by creating a suitable online image of the company.

A professional digital marketing strategy created.

Business listing & Search Optimization issues solved by creating and setting up vital online accounts for the company.

CRM system and third-party APIs integration upgraded company’s methods of communication and upgraded lots of its business processes by automating them

High-tech helpful features and solutions eliminated low conversion rates

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UX/UI Design

Description

We created a user-friendly stylish website for the company taking into account all the functionality RFS Group and its customers / drivers needed.

We used colors and fonts matching the logo and style of the company in order to create a complete online identity of the brand.

Font:
Colors:
Full view

Mobile - 375px​

Social media

Ads management

Problem

We’ve helped countless companies streamline and grow their business. Our success comes down to our philosophy: At RFS Group we commit and trust our clients. We’ve helped countless companies streamline and grow their business. Our success comes down to our philosophy: RFS Group we commit and trust our clients.

Solution

Optimization campaign by audiences, locations, placements, etc.;

Analyzing of audiences, ad sets, ads;

Corrected budget of campaigns;

Creating new campaigns on Facebook for tests;

Creating Discovery campaign in Google ads;

Communication.

What was done

What was done

– Analytics systems like Google Analytics and Facebook Pixel created and set up;

– Tech tasks for devs and designers created;

– Custom, look-a-like audiences created and tested;

– Ad campaigns for ‘cold’ and ‘warm’ audiences launched;

– Budget optimization performed;

– Daily monitoring of ad campaigns;

– Monthly reporting;

– Well-established leads processing set up.

Statistics Ads

Facebook & Instagram Ads
Reach:
12 007
Impressions
30 788
Results
162
Cost per results
$6,12
Spent (USD)
$1000

The Facebook ads were launched with the purpose of gaining job applications from truck drivers. The monthly budget spent is $1000. These ads reached 12 007 unique Facebook/Instagram users who saw the ads 30 788 times total. 162 real driver requests were generated, $6,12 was the cost per one application.

Google Ads
Clicks
500
Conversion Rate
9%
Results
45
Cost per results
$5
Spent (USD)
$225

Google Ads budget we spent in monthly is $225. We always do our best to spend customer’s budget in the most effective way. The results we gained are 500 website clicks that ended up with 45 job requests from truck drivers. The conversion rate obtained was 9%. One driver application cost was no more than $5.